Nothing turns me off to a brand as quickly as deception. Many have offered ‘free online storage’ only to later learn the economic lessons you mention and have held customers’ media hostage to their newly institued pricing or lost it altogether—indicating they never had the respect for their customers images, or, therefore, their customers, that y’all at Phanfare seem to have.

Phanfare remains the highest quality, most responsive, and innovative, site and I happily subscribe. I am also comfortable in the notion that you will not close up shop and go off-line tomorrow or bill me at an arbitrarily inflated price without notice or opportunity to remove my images.

Keep Up The Great Work,

I liked this post.

What about lifetime members (from the 1.0 days)? How do you monetize those people?